Refund & Cancellation Policy
Read this before you pay. The books are delivered to your Google Drive the moment you pay.
Digital delivery
The books are PDF files, delivered by sharing a Google Drive folder with your Google account the moment your payment succeeds. A published book cannot be returned once it has been shared.
You are eligible for a refund if
- you were charged more than once for the same order;
- your payment succeeded but you never received access, after contacting support and giving us a chance to fix it;
- a book is materially different from its description on this site.
Request it within 7 days of purchase by writing to support@kitchenfit.shop from the address you used at checkout.
Not eligible for a refund
- Change of mind after a published book has been shared with you.
- Not liking a dish, or finding a book too simple: every book’s contents, recipe list and sample pages are public before you pay.
Approved refunds go back to the original payment method within 5–7 working days.
Cancellations
There is nothing to cancel: every purchase is a one-time payment, not a subscription.
Chargebacks
Please contact us before raising a chargeback with your bank; an access problem is usually fixed in minutes. Access is suspended while a chargeback is open.
Contact
Refund requests and questions: support@kitchenfit.shop, Mon–Sat, 10:00–19:00 IST.